In the Australian hospitality and food industry, safety isn’t just a choice — it’s a legal requirement. Whether you manage a café, run a restaurant, or supervise a catering service, you need a qualified Food Safety Supervisor (FSS) to protect your customers and business.
In New South Wales (NSW), every food business handling unpackaged, potentially hazardous food must appoint a certified Food Safety Supervisor who has completed the SITSS00069 – Food Safety Supervision Skill Set. This qualification ensures that food is stored, prepared, and served safely — minimising risks of contamination and illness.
If you’re ready to become certified and take the next step in your career, this guide will walk you through the process step by step — from understanding the requirements to getting your Statement of Attainment (SOA).
Step 1: Understand What the Role of a Food Safety Supervisor Involves
A Food Safety Supervisor (FSS) is responsible for ensuring that a business complies with food safety standards and legal obligations under the NSW Food Act 2003 and Food Regulation 2015.
Key Responsibilities Include:
- Overseeing food handling and hygiene practices
- Preventing contamination and cross-contamination
- Monitoring temperature control and storage conditions
- Ensuring staff follow food safety programs
- Reporting and addressing potential food hazards
In essence, the FSS acts as the bridge between management, staff, and compliance authorities, ensuring that every meal served is safe to consume.
Step 2: Identify If You or Your Business Needs a Food Safety Supervisor
Not all roles in hospitality legally require certification, but any business that handles unpackaged, potentially hazardous food must appoint at least one certified supervisor.
Industries That Require an FSS:
- Restaurants and cafés
- Hotels, clubs, and pubs
- Bakeries and patisseries
- Catering companies and event services
- Food trucks and mobile food vendors
- Supermarkets, delis, and food retailers
- Childcare and aged care facilities serving meals
Even if your business operates outside NSW, other states such as VIC, QLD, WA, SA, ACT, and NT also recognise the qualification — making it a valuable national credential.
Step 3: Choose a Nationally Recognised Training Provider
To ensure your qualification is valid, you must enrol through a Registered Training Organisation (RTO) approved to deliver the SITSS00069 Food Safety Supervision Skill Set.
Why Choose Achievement Institute Australia (AIA):
- Nationally Recognised RTO (RTO Code: 45667)
- Courses aligned with NSW Food Act 2003 & Regulation 2015
- Expert trainers with real-world hospitality experience
- Self-paced online learning — perfect for busy professionals
- Dedicated support team guiding you from enrolment to certification
By training with AIA, you ensure that your certification is recognised by both the NSW Food Authority and all other Australian states and territories.
Step 4: Enrol in SITSS00069 – Food Safety Supervision Skill Set
Once you’ve chosen AIA as your training provider, you can enrol online easily through
👉 https://aiaustralia.edu.au/courses/sitss00069-food-safety-supervision-skill-set/
Course Overview
- Qualification Code: SITSS00069
- Delivery Mode: 100% Online (with practical workplace verification)
- Duration: Average 8–10 hours, self-paced
- Certificate: Statement of Attainment (SOA) issued on completion
- Validity: Recognised across all Australian states and territories
Step 5: Complete the Learning Modules
The program includes two nationally recognised units of competency:
- SITXFSA005 – Use Hygienic Practices for Food Safety
Learn the fundamentals of hygiene procedures, personal health, and contamination prevention. - SITXFSA006 – Participate in Safe Food Handling Practices
Gain advanced skills in food storage, preparation, display, and disposal — ensuring compliance with food safety programs.
What You’ll Learn:
- Identify food safety hazards and risks
- Maintain cleanliness in the workplace
- Monitor safe food temperatures and handling
- Implement contamination control strategies
- Follow hygiene standards and regulatory requirements
AIA’s online training system allows you to complete the theory component at your own pace, with easy-to-follow video lessons and online assessments.
Step 6: Complete the Practical Assessment
While theory is delivered online, the practical component must be supervised by someone with at least 12 months of experience in the food industry.
This assessment verifies that you can apply your skills in a real or simulated food environment. You’ll need your supervisor to complete and sign the Third-Party Report confirming your competency.
Once all assessments are reviewed and approved by AIA’s trainers, your results will be finalised.
Step 7: Receive Your Statement of Attainment (SOA)
After successfully completing the theory and practical assessments, you’ll receive your Statement of Attainment (SOA) — the official document confirming your completion of the SITSS00069 Food Safety Supervision Skill Set.
🕒 Same-Day Certification:
If all assessments are submitted and approved before 4 PM (AEST), AIA can issue your SOA on the same day.
This document serves as your valid proof of qualification and can be presented to your employer or regulatory authority.
Step 8: Get Your NSW Food Authority Food Safety Supervisor Certificate
If you’re based in NSW, your training outcomes are automatically submitted to the NSW Food Authority, which then issues your official Food Safety Supervisor Certificate.
This certificate remains valid for five years. After that period, you’ll need to complete a refresher course to maintain compliance and keep your skills updated.
Step 9: Apply Your Certification in the Workplace
Once certified, you’re qualified to:
- Supervise and monitor food safety practices in your workplace
- Train and support team members in hygiene compliance
- Identify and manage food hazards
- Ensure all handling, storage, and service meet regulatory standards
Employers highly value certified supervisors because they reduce the risk of non-compliance and foodborne illness — protecting both business reputation and customer trust.
Step 10: Build a Career Path in Food Safety and Hospitality
The SITSS00069 qualification is a foundation for broader career growth in the food and hospitality industry.
Career Pathways Include:
- Food Safety Supervisor
- Café or Restaurant Manager
- Hospitality Supervisor
- Catering Coordinator
- Quality Assurance Officer
- Kitchen Manager
This nationally recognised skill set can also support progression into higher qualifications such as:
- SIT40521 – Certificate IV in Kitchen Management
- BSB50420 – Diploma of Leadership and Management
Why Choose AIA for Your Food Safety Training
When you study with Achievement Institute Australia, you gain more than just certification — you gain confidence, credibility, and career advantage.
Key Reasons to Choose AIA:
- Trusted Australian RTO (RTO Code: 45667)
- Online delivery – study anywhere, anytime
- Fast turnaround on certification (SOA issued same day)
- Expert trainer support throughout your journey
- Flexible payment options and simple enrolment process
- Recognised nationally across all states and territories
Whether you’re an individual upskilling for a new role or an employer ensuring compliance, AIA provides the tools, guidance, and support you need for success.
Frequently Asked Questions (FAQs)
Q1: How long does it take to complete the course?
Most students finish within 8–10 hours, depending on pace and experience.
Q2: Can I complete everything online?
Yes, theory is 100% online. The practical assessment must be signed by a supervisor who has worked in the food industry for at least 12 months.
Q3: When will I receive my certificate?
If all requirements are completed before 4 PM (AEST), you’ll receive your Statement of Attainment (SOA) the same day.
Q4: Is my certificate valid outside NSW?
Yes! The qualification is nationally recognised and valid across all Australian states and territories.
Q5: Do international students qualify?
Yes, anyone currently in Australia on a valid visa can enrol and complete the course.
Conclusio
Becoming a certified Food Safety Supervisor isn’t just about compliance — it’s about professionalism, responsibility, and career growth. With AIA’s nationally recognised SITSS00069 Food Safety Supervision Skill Set, you can study online, complete your assessments flexibly, and get certified fast.
Take the first step today.
📍 Enrol online now: https://aiaustralia.edu.au/courses/sitss00069-food-safety-supervision-skill-set/
📧 info@aiaustralia.edu.au | 📞 1300 411 598
